Messaging Nouns
Shout Nouns are a great way to personalize your messages on Shout. This dictionary provides a comprehensive list of all the nouns that are available on Shout along with some examples of how to use them. Click the copy button to copy the noun to your clipboard and paste it directly into the composer on Shout. For a step by step guide of using Shout Nouns, head over to our help center. If you're a poweruser and want to explore all that you can do with Shout Nouns and filters, head over to the Shopify Filters Documentation.
How to use Shout NounsShopify Filters DocsAvailable nouns
{{ abandoned_cart.item_count }}{{ abandoned_cart.link }}How to use these nouns
Easy access to the shipping address information of a contact, order, or shipping label. In the examples below, we'll use the term 'address' but when using this on Shout, you'll want to use the specific noun for the address you need. Use 'default_shipping_address' for contact, 'shipping_address' for order, and 'to_address' or 'from_address' for shipping labels.
Available nouns
{{ address.address_1 }}{{ address.id }}{{ address.company_name }}{{ address.country_iso_3166_1_alpha_2 }}{{ address.is_default }}{{ address.pretty }}{{ address.state_short_code }}{{ address.address_2 }}{{ address.city }}{{ address.state }}{{ address.country }}{{ address.zip }}How to use these nouns
Street address
Description: Add the street address.
Example
You write: Should I send your package to {{ contact.default_shipping_address.address_1 }}?
Shout sends: Should I send your package to 123 Fake St?
Nouns you can use this way
{{ address.address_1 }}{{ address.address_2 }}{{ address.city }}{{ address.state }}{{ address.zip }}{{ address.country }}Easily add your bot name and trigger word.
Available nouns
{{ bot.trigger_word }}{{ bot.id }}{{ bot.name }}{{ bot.ref_id }}How to use these nouns
Trigger word
Description: Tell those that are interacting with your bot how to start over.
Example
You write: If you'd like to order again just reply with {{ bot.trigger_word }}.
Shout sends: If you'd like to order again just reply with ORDER NOW.
Nouns you can use this way
{{ bot.trigger_word }}{{ bot.name }}Easy access to the information associated with your account and your company profile.
Available nouns
{{ me.customer_service_number }}{{ me.facebook }}{{ me.username }}{{ me.link }}{{ me.company_name }}{{ me.first_name }}{{ me.id }}{{ me.instagram }}{{ me.last_name }}{{ me.linkedin }}{{ me.marketing_number }}{{ me.mention }}{{ me.name }}{{ me.pinterest }}{{ me.stop_message }}{{ me.tiktok }}{{ me.twitter }}{{ me.website }}{{ me.youtube }}{{ me.custom_date_1 }}{{ me.custom_date_2 }}{{ me.custom_date_3 }}{{ me.custom_date_4 }}{{ me.custom_date_5 }}{{ me.custom_date_6 }}{{ me.custom_date_7 }}{{ me.custom_date_8 }}{{ me.custom_date_9 }}{{ me.custom_date_10 }}{{ me.custom_1 }}{{ me.custom_2 }}{{ me.custom_3 }}{{ me.custom_4 }}{{ me.custom_5 }}{{ me.custom_6 }}{{ me.custom_7 }}{{ me.custom_8 }}{{ me.custom_9 }}{{ me.custom_10 }}{{ me.custom_11 }}{{ me.custom_12 }}{{ me.custom_13 }}{{ me.custom_14 }}{{ me.custom_15 }}{{ me.custom_16 }}{{ me.custom_17 }}{{ me.custom_18 }}{{ me.custom_19 }}{{ me.custom_20 }}{{ me.custom_21 }}{{ me.custom_22 }}{{ me.custom_23 }}{{ me.custom_24 }}{{ me.custom_25 }}{{ me.custom_26 }}{{ me.custom_27 }}{{ me.custom_28 }}{{ me.custom_29 }}{{ me.custom_30 }}How to use these nouns
Shout phone numbers
Description: Adds your accounts customer service number.
Example
You write: Send me a text at {{ me.customer_service_number }}.
Shout sends: Send me a text at (123) 555-1234.
Nouns you can use this way
{{ me.customer_service_number }}{{ me.marketing_number }}Social handles
Description: Adds your Facebook handle from your account profile at https://shout.app/profile/edit
Example
You write: Connect with me on faceback at {{ me.facebook }}
Shout sends: Connect with me on facebook at https://www.facebook.com/jane.doe
Nouns you can use this way
{{ me.facebook }}{{ me.instagram }}{{ me.pinterest }}{{ me.youtube }}{{ me.website }}{{ me.twitter }}{{ me.tiktok }}Shout profile
Description: Adds your Shout username from your account profile.
Example
You write: Add me as a contact on shout by searching {{ me.username }}
Shout sends: Add me as a contact on shout by searching wyattfromshout
Nouns you can use this way
{{ me.username }}{{ me.name }}{{ me.email }}{{ me.phone }}Shout referral link
Description: Adds your default Shout referral link.
Example
You write: I love using Shout. Check it out at {{ me.link }}
Shout sends: I love using Shout. Check it out at https://shout.app/s/d1ce2133ff
Nouns you can use this way
{{ me.link }}{{ me.website }}Associated Groups
Available nouns
{{ connect_user.email }}{{ connect_user.name }}{{ connect_user.connect_client_name }}{{ connect_user.connect_id }}{{ connect_user.first_name }}{{ connect_user.full_page_connect_url }}{{ connect_user.id }}{{ connect_user.last_name }}{{ connect_user.phone_number }}{{ connect_user.short_full_page_connect_url }}How to use these nouns
Easy access to the drip campaign name and trigger word.
Available nouns
{{ drip_campaign.trigger_word }}{{ drip_campaign.id }}{{ drip_campaign.name }}How to use these nouns
Trigger word
Description: Tell those that are interacting with your drip how to start over.
Example
You write: If you'd like for me to explain this again just reply with {{ drip_campaign.trigger_word }}.
Shout sends: If you'd like for me to explain this again just reply with SHOW ME.
Nouns you can use this way
{{ drip_campaign.trigger_word }}{{ drip_campaign.name }}Easy access to invite information
Available nouns
{{ invite.thing_name }}{{ invite.link }}{{ invite.name }}How to use these nouns
Thing Name
Description: The name of what they're invited to
Nouns you can use this way
{{ invite.thing_name }}Link
Description: The invite's link
Nouns you can use this way
{{ invite.link }}Name
Description: The invite's name
Nouns you can use this way
{{ invite.name }}Easy access to order information.
Available nouns
{{ order.pay_url }}{{ order.total }}{{ order.date }}{{ order.id }}{{ order.item_count }}{{ order.number }}{{ order.receipt_url }}{{ order.shipping_link }}How to use these nouns
Invoice Url
Description: Add the url to pay an invoice.
Example
You write: Here is your invoice! {{ order.pay_url }}
Shout sends: Here is your invoice! https://squareupsandbox.com/pay-invoice/abcdefghijklmnopqrstuv
Nouns you can use this way
{{ order.pay_url }}{{ order.receipt_url }}Order total
Description: Add the order total.
Example
You write: Wahoo! We've recieved your order for {{ order.total}}.
Shout sends: Wahoo! We've received your order for $73.99.
Nouns you can use this way
{{ order.total }}{{ order.item_count }}{{ order.date }}{{ order.number }}Associated Groups
Easy access to a contact's information.
Available nouns
{{ contact.birthday }}{{ contact.first_name }}{{ contact.phone_number }}{{ contact.phone_numbers }}{{ contact.email }}{{ contact.id }}{{ contact.identifier }}{{ contact.last_name }}{{ contact.mention }}{{ contact.name }}{{ contact.public_url }}{{ contact.username }}{{ contact.custom_date_1 }}{{ contact.custom_date_2 }}{{ contact.custom_date_3 }}{{ contact.custom_date_4 }}{{ contact.custom_date_5 }}{{ contact.custom_date_6 }}{{ contact.custom_date_7 }}{{ contact.custom_date_8 }}{{ contact.custom_date_9 }}{{ contact.custom_date_10 }}{{ contact.custom_1 }}{{ contact.custom_2 }}{{ contact.custom_3 }}{{ contact.custom_4 }}{{ contact.custom_5 }}{{ contact.custom_6 }}{{ contact.custom_7 }}{{ contact.custom_8 }}{{ contact.custom_9 }}{{ contact.custom_10 }}{{ contact.custom_11 }}{{ contact.custom_12 }}{{ contact.custom_13 }}{{ contact.custom_14 }}{{ contact.custom_15 }}{{ contact.custom_16 }}{{ contact.custom_17 }}{{ contact.custom_18 }}{{ contact.custom_19 }}{{ contact.custom_20 }}{{ contact.custom_21 }}{{ contact.custom_22 }}{{ contact.custom_23 }}{{ contact.custom_24 }}{{ contact.custom_25 }}{{ contact.custom_26 }}{{ contact.custom_27 }}{{ contact.custom_28 }}{{ contact.custom_29 }}{{ contact.custom_30 }}{{ contact.custom_31 }}{{ contact.custom_32 }}{{ contact.custom_33 }}{{ contact.custom_34 }}{{ contact.custom_35 }}{{ contact.custom_36 }}{{ contact.custom_37 }}{{ contact.custom_38 }}{{ contact.custom_39 }}{{ contact.custom_40 }}{{ contact.custom_41 }}{{ contact.custom_42 }}{{ contact.custom_43 }}{{ contact.custom_44 }}{{ contact.custom_45 }}{{ contact.custom_46 }}{{ contact.custom_47 }}{{ contact.custom_48 }}{{ contact.custom_49 }}{{ contact.custom_50 }}{{ contact.custom_51 }}{{ contact.custom_52 }}{{ contact.custom_53 }}{{ contact.custom_54 }}{{ contact.custom_55 }}{{ contact.custom_56 }}{{ contact.custom_57 }}{{ contact.custom_58 }}{{ contact.custom_59 }}{{ contact.custom_60 }}How to use these nouns
Birthday
Description: Adds your contacts birthday.
Example
You write: {{ contact.birthday }} is the best day ever. Hope you are having a fabulous birthday!
Shout sends: Jan 1, 2020 is the best day ever. Hope you are having a fabulous birthday!
Nouns you can use this way
{{ contact.birthday }}{{ contact.first_name }}Contact name
Description: Personalizes messages with the contact name.
Example
You write: Hey {{ contact.first_name }}, it was so good to see you last week!
Shout sends: Hey Jane, it was so good to see you last week!
Nouns you can use this way
{{ contact.first_name }}{{ contact.name }}{{ contact.last_name }}Contact phone number
Description: Adds the contacts first phone number.
Example
You write: Is {{ contact.phone_number }} the best number to reach you at?
Shout sends: Is (123) 555-1234 the best number to reach you at?
Nouns you can use this way
{{ contact.phone_number }}{{ contact.email }}{{ contact.username }}Contact phone numbers
Description: Adds a list of the phone numbers you have saved for the contacts
Example
You write: Which number should I send your invoice to? {{ contact.phone_numbers }}
Shout sends: Which number should I send your invoice to? (123) 555-1234, (987) 555-1234
Nouns you can use this way
{{ contact.phone_numbers }}{{ contact.phone_number }}Associated Groups
Easy access to your shipping label information.
Available nouns
{{ shipping_label.status }}{{ shipping_label.tracking_link }}{{ shipping_label.id }}{{ shipping_label.tracking_code }}How to use these nouns
Send shipping status
Description: Add the shipping status associate with a shipping label.
Example
You write: The post office told me your package is {{ shipping_label.status }}
Shout sends: The post office told me your package is Delivered
Nouns you can use this way
{{ shipping_label.status }}{{ shipping_label.tracking_link }}Shipping label tracking link
Description: Send a link to the page with shipping status history.
Example
You write: You can check the status of your package here: {{ shipping_label.tracking_link }}
Shout sends: You can check the status of your package here: https://track.easypost.com/djE6dHJrX2JjNzViMzBiMmIwZjRiZmFiYmZjZGYxYWYwOTE4ZGU2
Nouns you can use this way
{{ shipping_label.tracking_link }}{{ shipping_label.status }}Associated Groups
Available nouns
{{ trigger_word.keyword }}{{ trigger_word.ref_id }}